Omega Recovery Compliance Application (ORCA)

Privacy Policy

1. Overview

This Privacy Policy explains how goorca.io (“we,” “our,” or “the Service”) collects, uses, and safeguards information provided by users of the Vehicle Inspection Assistant app and related services. The Service is operated by Artis Recovery LLC to support vehicle inspections, compliance, and reporting.

By accessing or using goorca.io or the Vehicle Inspection Assistant app, you agree to the practices described in this Privacy Policy.

2. Information We Collect

When you use our site or app, we may collect the following types of information:

User Information

  • Name, role, and contact details (e.g., email, phone number).
  • Login credentials (if applicable).

Vehicle Inspection Data

  • Vehicle identifiers (VIN, plate number, unit number).
  • Inspection results (checklist data, photos, notes).
  • Odometer readings, fluid levels, safety equipment status.
  • Conditional data (e.g., hydraulics, lifts, winches for wreckers/rollbacks).
  • Redline/out-of-service tags and compliance records.

System & Technical Data

  • Device type, browser, and IP address for security monitoring.
  • Usage logs to improve app performance.

3. How We Use Information

We use collected information to:

  • Generate and store inspection reports.
  • Send inspection data to integrated systems .
  • Flag vehicles as out-of-service (Redline) in accordance with policy.
  • Provide compliance and audit records for internal operations.
  • Improve the Vehicle Inspection Assistant and related services.

4. Sharing of Information

We do not sell or share your data with third parties for marketing purposes.
Information is only shared with:

  • Authorized company staff (inspectors, supervisors, compliance officers).
  • Internal business systems (e.g., Bubble.io database, reporting tools).
  • Service providers that enable our platform (hosting, storage, analytics).

All third-party providers are contractually obligated to safeguard data.

5. Data Retention

Inspection data is retained according to company policy and regulatory requirements. Reports may be archived but remain accessible to authorized staff for compliance and audit purposes.

6. Security

We take reasonable measures to protect your data, including:

  • HTTPS encryption of all transmitted data.
  • API key and access control for integrations.
  • Regular security reviews of hosting and database systems.

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.

7. User Responsibilities

Users agree to:

  • Provide accurate and complete inspection information.
  • Protect login credentials and access tokens.
  • Follow company safety and compliance rules when conducting inspections.

8. Children’s Privacy

goorca.io is not directed to children under 13, and we do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted at goorca.io/privacy with a revised effective date. Continued use of the Service after changes means you accept the updated policy.

10. Contact Us

For questions about this Privacy Policy or data handling practices, contact:

ORCA is an application owned by Spectrum-ez